Welcome To LuckBox: Complete Review

The LuckBox esports betting site is relatively new to the space, with the company being incorporated in April of 2018. Despite being in operation for just over two years, they have created a wonderfully pleasant user interface that is easy on the eye. With a wide esports betting market available, including Dota 2, LuckBox could very well be your next betting solution.

Overall Rating

Overall Rating – 4/5

• Esport market range – 4/5
• Payment methods – 4.5/5
• Mobile support – 4/5
• Customer support – 2/5
• Promotions – 3/5

About LuckBox

With being a newcomer to the market, and there already being significant traditional and esports dedicated bookmakers out there, it can be tough to break through. There are several elements that LuckBox are executing to help themselves emerge as one of the top betting options available for esports wagers. These will be broken down throughout the reviews.

Let’s get some of the LuckBox legal information out of the way. The company operates under Real Time Games Holdings, which are regulated by the Isle of Man Gambling Supervision.

Commission under a Licence issued under the Online Gambling Regulations Act 2001. Their primary address is as follows:

Real Time Games Holdings

First Floor, Millennium House, Victoria Road

Douglas, Isle of Man, IM2 4RW

Getting A LuckBox Welcome Bonus

Unfortunately, the services were restricted for us, so we couldn’t confirm details regarding their welcome bonus. However, other LuckBox reviews have mentioned the possibility of obtaining one. They often offer a 100% Deposit Bonus, up to $100. Meaning if you were to deposit $60 and meet all of the bonus requirements, you would then receive an additional $60 to wager with.

Take Note Of Restrictions

Unfortunately, LuckBox hasn’t made the decision to create a full list of the countries that are affected by the restrictions in place. On the website, they only list Iran, North Korea, and the United States of America. Although they also state the services are restricted in “any country in which our product is considered illegal”. We completed our review whilst in the UK, and the services were also restricted here.

This is an issue across several popular esports betting sites, not fully detailing the restrictions in place. It would be appreciated by many if this information was made readily available.

LuckBox Esports Betting

Have the heads up now; this isn’t the bookmaker for you if you’re chasing the more niche esports titles to wager on. However, you can find all of the major esport titles here, which is what the majority of people will be searching for. Below is a list of all the games currently featured on LuckBox.

• Counter-Strike: Global Offensive (CS:GO)
• Dota 2
• League of Legends
• Overwatch
• Rainbow Six Siege
• Call of Duty
• FIFA
• NBA2K
• Honor Of Kings
• Starcraft II
• Starcraft
• Rocket League
• Hearthstone

You can expect to see this range continually grow, especially as more prominent esports titles start to emerge, for example, Valorant.

Betting Markets On Offer

This is an area that LuckBox has managed to execute extremely well on. Whilst others are still struggling to offer more than a few betting markets, you can find a deep range of market options with the LuckBox site.

Not only are there plenty of options, whilst scrolling through the overview of matches, they showcase how many market options are available for each game. So smaller matchups sometimes only feature a few different options, whilst bigger games and events hit almost 50 different markets. Below you can find a few examples of what is on offer.

• Outright winner
• Individual map winner
• Map handicaps
• Round handicaps
• Total Rounds
• Overtime
• Total Kills
• First Kills

And there is so much more on offer. These market ranges are also available for Dota 2 esports betting, so those that are focusing purely on that aspect will be in for a good experience.

Explaining The LuckBox Registration

Despite being unable to fully complete the registration process on our end, it does seem relatively simple, and as long as your country isn’t restricted, you should have no issues here.

You can find the login and sign up options on the top right of the website, which is a typical placement for betting sites. These days there is almost a universal feel to betting sites, so if you have experience on other platforms, you will quickly find it easy to navigate LuckBox.

Special Features

Believe it or not, we are counting the LuckBox app as a special feature for this review. Majority of esports betting sites fail to offer a mobile application and instead just force users to use the mobile optimized web browser version.

Thankfully LuckBox has developed their own application, LuckBox News. Here you can complete pretty much anything that you can do via their website. You can read the latest news, stay up to date with the latest results, and matches taking place, and you can even place wagers whilst on the application.

Those that don’t have readily available access to a laptop or desktop, being able to comfortably use the bookmakers’ services via an application is great news.

LuckBox Bonus & Promotions

As previously mentioned, we were unable to find out the true availability of promotions and bonuses on LuckBox due to being restricted. However, after research community feedback, it appears that they do tend to have a lot of regular and popular promotions available for their users.

It is their regular promotions that draw so many people into using their services on a regular basis. This is likely because the more bonuses on offer, the better the LuckBox odds will be. This, combined with their strong market range, is a win win situation for bettors.

Payment Methods Breakdown

This was a massive positive we discovered during the time completing the LuckBox reviews. They provide a rather extensive list of payment methods for both deposits and withdrawals. It is brilliant to see this, as it opens up the users’ opportunities to be able to transfer money to and from the bookmaker, most likely using their number one preference.

There have been cases in the past where users are forced to use payment methods they are uncomfortable with to be able to use the site’s services. The full list of payment methods can be found below.

• Visa
• Mastercard
• Trustly
• Skrill
• SafetyPay
• Paysafecard
• Neteller
• MuchBetter
• Jeton
• Yandex.Money
• WebMoney
• Sofort-Überweisung
• QIWI Wallet
• EPS
• Bank Transfer
• CryptoPay
• CashtoCode
• AstroPay Card

This should, without a doubt, cover all options you could possibly want when it comes to getting funds in and out of the LuckBox betting site.

Customer Support LuckBox Review

Here is quite possibly the only major downfall when it comes to the LuckBox betting services, and it’s that their customer support system only features one option. Users currently have to contact the bookmaker via email. Unfortunately, there are no 24/7 live chat support or phone support options. This could come down to the site still being relatively new, and we hope to see the customer support options expand in the future.

Security And Privacy

When it comes to online betting, having proper security measures in place with a strict privacy policy is crucial. Despite only being in business for just over 2 years, LuckBox has managed to build a reputable name, becoming known for their customer support, fair services, and professional nature.

Having also developed high-end encryption technology helps to ensure both your funds and sensitive information are fully secured and protected. You will also appreciate the transparency they provide their users, giving full details to those involved with the project.

Pros & Cons

Pros

• Strong esports title range
• Vast payment method options
• Working mobile application

Cons

• Only one form of customer support available
• Lack of details regarding restrictions

LuckBox Reviews Conclusion

Overall, we were pleasantly surprised with the services on offer over at LuckBox. They are a great example that companies can enter the scene, execute well, and establish a good name for themselves. We hope to see them develop and improve the current “problem areas”, but outside of those, the site is a fantastic option when it comes to esports betting, especially Dota 2.

FAQ

Emanuel Jonathan Founder

Emanuel Jonathan is a retired eSportsman who is now an expert in tournament analytics and eSports betting. He shares his knowledge with others through dota2-bets.org, providing accurate information on betting sites, tournament reviews, and news on eSports. He is an avid reader and writer and is always seeking opportunities to share his expertise.

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